“I came to this repair shop on 06/04/2015 .
-To all who are tired of being taken advantage of and up-charged for service and maintenance of their vehicle, this is the place to come for a truly honest consultation. The owner, and the staff of Great Bear Auto are complete professionals. They are educated and make it their staple to be fair and honest in the consultation process; especially when it comes to work required, maintenance, and the costs. I had the most positive experience, especially as a woman. Richie, the owner of Great Bear, even took the time to talk with me, explain my needs in a *comprehensive manner, and encouraged me to educate myself on my car- and he is right! Too many of us are taken advantage of for our lack of mechanical understanding. I felt confident in this shop's assessment, more importantly, I felt both I and my concerns were valued. I felt safe. I told them how extremely proud and honored I was to patronize their business.
I thank you and appreciate your wonderful staff for doing an incredible and fast job. I and my vehicle have found a place to call home!”